OUR STANDARDS

Rules & Regulations

Terms of Service

Agreement Between User and OTR Truck Parking, LLC

Effective Date: March 20, 2023

1. Introduction

Welcome to OTR Truck Parking. By accessing, using, or engaging in any services provided by OTR Truck Parking, LLC ("Company"), you ("Customer") expressly agree to abide by and be bound by these Terms of Service ("TOS"). Your use of the Company’s facilities and services is strictly governed by these terms. Any breach or failure to comply may result in immediate termination of services, removal of your vehicle, and legal action at your sole expense.

2. Services Provided

OTR Truck Parking provides parking and storage services exclusively for commercial trucks, trailers, and related vehicles. Services include:

  • Short-term and long-term parking

  • Truck and trailer storage

  • Access to additional amenities as outlined by the Company

Services are subject to modification or discontinuation at any time without prior notice. OTR Truck Parking reserves the absolute right to refuse service to any person or vehicle at its sole discretion.

3. Eligibility

To utilize OTR Truck Parking’s services, you represent and warrant that:

  • You are the lawful owner, operator, or authorized agent of the vehicle being parked or stored.

  • You possess and will maintain all necessary licenses, registrations, and permits for the vehicle.

  • You will fully comply with all applicable local, state, and federal laws, regulations, and ordinances while on OTR Truck Parking property.

  • You will promptly provide the Company with current and accurate contact, vehicle registration, and insurance information. Failure to do so will result in immediate termination of services without refund.

The Company reserves the right to deny or revoke access to any individual or vehicle that does not meet these eligibility requirements.

4. Payment and Fees

All fees and charges for services must be paid in full and in advance, unless otherwise agreed upon in writing. The following terms apply:

  • Non-Refundable Payments: All payments made to OTR Truck Parking are final and non-refundable, except as expressly stated herein.

  • Late Payments: Any delay in payment may result in additional fees, penalties, or immediate suspension of services. The Customer will be fully responsible for any collection costs, attorney fees, and any other costs incurred due to non-payment.

  • Removal of Vehicles for Non-Payment: OTR Truck Parking reserves the right to lock, immobilize, tow, or impound any vehicle for unpaid fees without prior notice to the Customer. All costs for removal, towing, impoundment, and/or storage of the vehicle will be borne by the Customer.

The Company further reserves the right to increase service fees at any time, with or without notice.

5. Reservation and Cancellation Policy

All reservations for parking and storage must be made through the Company’s online reservation system at https://reservations.otrtruckparking.com and are subject to availability. Reservations are confirmed only when full payment is received. The following cancellation policies apply:

  • Cancellation Prior to 24 Hours: Customers may cancel their reservation more than 24 hours prior to the reservation time and may be eligible for a partial refund, minus a non-refundable administrative fee.

  • Cancellation Within 24 Hours: No refunds or credits will be issued for cancellations made within 24 hours of the reservation start time.

  • No Shows: Failure to utilize a reservation without cancellation will result in forfeiture of all fees paid.

Reservations are not transferable without the express written consent of OTR Truck Parking.

6. Use of Facilities

While on the premises of OTR Truck Parking, the Customer agrees to abide by all rules and regulations established by the Company, which include but are not limited to:

  • Parking in designated areas only

  • Maintaining cleanliness of the parking and storage area

  • No repairs, maintenance, or modifications of any kind on-site without prior written authorization

  • Respecting other users and Company staff at all times

Failure to comply with these rules may result in immediate termination of services, removal of the vehicle, forfeiture of all fees paid, and any additional legal action deemed necessary by OTR Truck Parking.

7. Security and Disclaimer of Liability

OTR Truck Parking provides parking and storage services only. The Company does not assume any responsibility for the security of vehicles, trailers, or personal belongings stored on its property. The following provisions apply:

  • No Warranties: OTR Truck Parking makes no representations or warranties, express or implied, regarding the security, safety, or condition of vehicles parked or stored on its premises.

  • Disclaimer of Liability: The Customer assumes all risks of loss or damage to their vehicles or belongings, including but not limited to theft, vandalism, collision, fire, weather damage, or any other cause whatsoever, whether caused by the Customer, third parties, or acts of nature.

  • Customer Responsibility: It is the Customer's responsibility to lock and secure their vehicle and to remove any personal belongings of value. The Company strongly encourages all Customers to maintain comprehensive insurance coverage for their vehicle and property.

OTR Truck Parking shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of its services or facilities.

8. Insurance Requirement

The Customer is required to maintain valid and adequate insurance coverage for all vehicles stored at OTR Truck Parking. The Company reserves the right to request proof of insurance at any time. Failure to provide proof of insurance upon request will result in immediate termination of services and possible removal of the vehicle at the Customer’s expense.

9. Warehouseman’s Lien

Pursuant to Texas Business & Commerce Code §7.209, OTR Truck Parking holds a lien on any vehicles, trailers, or other personal property stored at its facility for any unpaid fees, charges, or expenses incurred. The lien extends to all costs associated with the care, storage, protection, and preservation of the vehicle.

In the event of non-payment, OTR Truck Parking may, without further notice to the Customer, enforce this lien by selling the stored vehicle or property in accordance with applicable law. All proceeds from such a sale will be applied first to the outstanding debt owed, with any remaining balance returned to the Customer, less any costs associated with the sale.

10. Indemnification

The Customer agrees to indemnify, defend, and hold harmless OTR Truck Parking, its affiliates, officers, employees, agents, and contractors from any and all claims, demands, damages, liabilities, costs, and expenses (including attorney fees) arising out of or related to:

  • The Customer’s use of the facility

  • Any damage to property, injury, or loss of life

  • The Customer’s breach of these Terms of Service

  • The violation of any third-party rights

This indemnity obligation shall survive the termination of this agreement and the use of OTR Truck Parking’s facilities.

11. Termination of Services by the Company

OTR Truck Parking reserves the absolute right to terminate or suspend services at any time, with or without cause or notice, including but not limited to:

  • Violation of these Terms of Service

  • Non-payment of fees

  • Misuse or illegal activities on the premises

  • Any behavior deemed inappropriate or disruptive by OTR Truck Parking staff

Upon termination, the Customer must immediately remove their vehicle from the premises. If the vehicle is not removed within 24 hours of termination, OTR Truck Parking reserves the right to tow, impound, or dispose of the vehicle at the Customer’s expense.

12. Termination of Services by the Customer

The Customer may terminate services by providing a minimum of 7 days' written notice to OTR Truck Parking. No refunds will be issued for any unused portion of prepaid services unless otherwise stated in writing by the Company.

13. Modifications to the Terms of Service

OTR Truck Parking reserves the right to modify, amend, or update these Terms of Service at any time, with or without prior notice. Any modifications will take effect immediately upon posting on the Company’s website or by written notice. The Customer’s continued use of services after any modification constitutes their acceptance of the new terms.

14. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles. Any disputes, claims, or legal actions arising from or related to these Terms of Service or the use of OTR Truck Parking’s services shall be subject to the exclusive jurisdiction of the state or federal courts located in Texas.

The Customer hereby waives any right to a trial by jury and agrees to binding arbitration for any disputes arising from these Terms of Service.

15. Contact Information

For any inquiries, issues, or legal notices regarding these Terms of Service, the Customer may contact:

OTR Truck Parking, LLC
9607 W County Rd 157, Midland, TX 79706
Phone: (757) 278-0893
Email: Matt@otrtruckparking.com